If you've been reading our blogs, listening to Pete on the NARPM podcast, or following us on social media, you might already know all of these things about virtual assistants. However, it can't hurt to share some great information about why we love virtual assistants and why every property manager and real estate professional should consider adding at least one VA to their team.
Here's what your future could look like (or your current situation if you'd started a year ago) with a team of virtual assistants!
We won't say, "we told you so," just yet, but think about where you might be today if you had chosen a virtual property management assistant or real estate VA for your company a year ago. You might know a few things and have a different situation today than back then.
You might have to do some heavy lifting when learning how to train a virtual assistant the first time. It's new for you and for them getting to know your company. There might be some bumps as you set expectations and KPIs (key performance indicators), get them up to speed on processes and your clients, and help them feel like part of your company.
However, one great thing about experienced virtual contractors is they can train additional virtual team members as you add them to your workforce. You don't have to do the training over and over again! They can handle the training process for tasks they might hand over to other VAs.
An excellent way to build relationships with quality remote assistants is to let them build training manuals and document processes. Then, as they become proficient, let them lead the training for additional virtual team members as you bring them onto the team.
If you choose a VA from VPM Solutions, you don't have to worry about industry training. We take care of that for you through our free VPM Academy.
We realize a lot can happen in a year unrelated to virtual assistants that could make the claim that you'd have more clients now untrue — but dream with us for a minute.
Having more capable team members mean you have more room for growth. Scaling with industry-trained virtual talent makes it easier to scale faster.
With VPM Solutions, you can post a job description (for a virtual operations assistant, a marketing assistant, a listing coordinator, or almost any role that can be outsourced), talk to your top candidates, and select a new VA within hours (not days or weeks). So, you won't have to wait to bring on new clients until "someday" when you have a team in place to support the new business.
If you'd started with a virtual assistant or two a year ago, by now, you'd likely have more clients supported by an experienced team.
Virtual assistants for property management and real estate companies are low-cost labor solutions. When you pay less for members of your workforce, you reduce payroll costs.
Then as we mentioned, with a team of highly-skilled cost-effective workers, your company can scale and serve more clients. You'll also see better customer service and improved client retention.
So, think about the clients you lost over the past year. Was it because customer service suffered and they left unhappy? If so, having more capable team members to work efficiently while solving client issues could have reduced your churn rate.
Keeping more clients longer and having the capacity to add new business is, well, good for business! With lower payroll costs, better efficiency, and more clients, your company generates more revenue and a healthier bottom line.
It doesn't take most companies a full year to realize what they have after choosing and working with their first VA. The increased efficiency and productivity property management companies experience with the right real estate virtual assistants in the right roles can happen very quickly.
Many real estate professionals start with one virtual assistant and then very quickly add more to their team! We'd guess that if you started with one remote assistant a year ago, you would have more than one by now.
Are your in-house employees stressed or overworked, working long hours without much of a work-life balance? Are they maxed out at capacity? Do you have frequent staff turnover?
Are you working too many hours without the balance your life needs?
Just think: if you brought on a virtual assistant a year ago to take on repetitive, low-level tasks that keep your property managers and other staff members from focusing more attention on client service, you might have a happier in-house staff.
Virtual assistants are ideal solutions to help balance workloads and support your property managers, maintenance staff, and other team members. We see companies reduce employee churn significantly by adding the right virtual team members to the mix to take on tasks that overload staff members.
A virtual contractor can help reduce your workload, too! Delegating tasks that can be handled virtually to a VA means you have more time to focus on building your property management business or real estate company.
Don't wait a year for these (and more) benefits of building your workforce with virtual property management assistants! If a year from now you're still wondering "what if," you could be missing out on happier employees, lower payroll costs, more clients, and more revenue.
Start your Free Company Profile with VPM Solutions and find your ideal VAs fast!