Virtual assistants have become valuable assets to real estate teams, including investors, real estate agents, brokers, vacation rental hosts, and more. These remote professionals are trained to handle a variety of tasks, including lead generation, social media management, email marketing, and administrative work.
However, even the best virtual assistant for real estate can't succeed in the wrong environment or without the right resource. In this blog, we'll look at a few ways you might unintentionally sabotage the success of your virtual assistants and how to avoid doing so.
Give Them the Right Tasks
When adding a virtual assistant to your team, you go through a process of creating a job description and choosing the best VA for the role based on the job responsibilities and their skills and experience. However, if you then give them tasks they aren't trained to do or aren't within their skill set, they may not be able to deliver what you need.
For example, if you create a marketing virtual assistant job description and select a virtual contractor for that role, they may not be the right fit for a leasing agent job. If you give them tasks that fall outside their role and skillset, they may fail to deliver what you need. You might also feel like they aren't doing a good job.
When choosing virtual assistants and assigning tasks, make sure they match! Give your VA every chance to succeed by letting them excel with tasks that fit their role and skillset.
Be Available
Even with all of the latest communication technology that makes it easy for your virtual team members to connect with you or your team, if you're not available, they may not be able to deliver the work expected from them.
Virtual assistants might have questions about tasks, your company, or aspects of their virtual property management jobs. Without prompt answers to these questions, they can't complete tasks on time or with the appropriate level of quality.
To avoid leaving your virtual team members without the answers and resources they need to succeed, make sure you or their managers can be reached during the business hours you require from your remote team. Answer questions promptly so your real estate virtual assistant understands how to complete a task and can do so on time.
Provide the Training They Need
Depending on the role, your virtual assistant needs appropriate training. For example, while remote assistants selected through VPM Solutions have industry training and skills, they'll need additional training about your company's specifics, processes, and software.
The right VAs are well-equipped with the knowledge and experience to hit the ground running. However, not providing critical company and process training during onboarding can leave them without critical information to complete tasks and improve productivity for your company. Essentially, they can't do their jobs well if they don't know how to work within your company's systems and expectations.
It's essential to provide clear training on your processes, procedures, and software platforms. This training should be an ongoing process, not just something you do during onboarding. Make sure to check in regularly to see if your remote team member needs additional training or clarification on how to complete a task.
Help Them Integrate Into Your Full Team
While they are remote workers, they are also valuable team members. Out of sight shouldn't also be out of mind.
Engaging with your virtual assistants and helping them understand their role within the team and as part of the company can help them be more productive. When connected appropriately, virtual assistants are more comfortable asking questions and feeling like part of your company's mission to serve clients well. However, without this connection, they can feel unimportant, and their work performance can suffer.
Make sure to include your virtual assistant in team meetings and any other important company events. Encourage your VAs to ask questions and provide feedback on processes and procedures. Remember, they are an integral part of your team, and treating them as such will lead to better results.
Choose VPM Solutions to Fill Virtual Property Management Jobs
If you're looking for a virtual assistant for real estate, VPM Solutions is the online platform for you. We are the only online virtual workforce solution connecting real estate professionals with industry-trained virtual assistants who can handle a wide range of tasks.
Our VAs are highly skilled and experienced, and we provide ongoing training through our VPM Academy to ensure they have the knowledge and tools they need to succeed in their roles.
At VPM Solutions, we understand the importance of finding the right virtual assistant for your property management company or real estate business. That's why we offer a Free Company Profile that allows you to find the ideal virtual assistants for your business and unique needs. Start your free profile today!
