How to Hire a Property Management Virtual
Assistant (Successfully)!

Even though they don’t often work or live in your market, they work on your schedule and based on your time zone to deliver “real” work that enhances your property management business. Additionally, with a talent pool that exists outside of the limitations of people living in your locale, company owners have opportunities to find better talent with a ready-to-work experience to boost customer service right away. 

Hiring a virtual assistant could mean finding the ideal person that is the perfect fit for a role you’ve needed to fill for some time!

Many aspects of your property management business don’t require someone to physically be in your office to complete tasks. While some property management tasks do require onsite employees or vendors—like property maintenance—a VA can handle many tasks remotely to give onsite team members more time to delight customers and handle business-building tasks!

The right property management virtual assistant can:

• Respond to tenant requests
• Handle leasing documents
• Respond to maintenance requests and schedule repairs
• Review applications and conduct tenant screenings
• Maintain team calendars
• Administrative tasks
• Respond to emails and calls
• List rental properties 
• Schedule showings for real estate agents and property managers
• Serve as a personal assistant
• And more!

Choosing virtual assistants to scale your team means hiring productive remote workers that enhance productivity and efficiency to do more for your clients and grow your business.

Adding VAs to your workforce means you can benefit from:

• Paying less for more work (without sacrificing quality). Most virtual assistants are less expensive to hire than bringing on a full-time employee. Some research shows that company owners can hire up to four VAs for the cost of one employee in the U.S.!
• Finding the skills you need. At some point, your local market will run out of ideal candidates to fill critical roles within your business. When connecting to a virtual pool of talent, your search area expands and brings more talented candidates to your attention. 
• Increased productivity and better employee retention. More hands on deck can do more work! However, as the workload increases for each employee, inefficiencies can creep in. Overworked team members eventually reach the capacity that taking on my tasks or serving more clients (without help) leads to a lack of productivity and burned-out employees. However, happy employees stay and do good work consistently!
• Lower costs and better revenue. Hiring the right VAs at a lower salary point is an excellent way to reduce payroll costs while increasing profits!

When client service suffers, the bottom line for your property management company suffers, too. So supporting your best team members with additional virtual support is a smart way to grow your business and keep your best employees (and clients) happy!

• Employees that are desperate for some time off (but their workload doesn’t allow them to truly take a break away from work)
• Your current workforce lacks critical skills or experience that can take your business to the next level
• You have big plans for growth, but you struggle to find local talent to scale your business effectively

Operating in daily chaos, dealing with missed deadlines or tasks, and seeing exhausted employees and unhappy property owners or renters can also indicate that it’s time for a different hiring solution to support your real estate business. Starting your search using a virtual assistant hiring platform can save time and money while bringing relief to your team and clients sooner (rather than later).

(based on their local pay ranges) to attract and keep the best virtual assistants with property management or real estate experience. Being a virtual assistant is a competitive industry! However, business owners will find that most VAs work hard and more than earn their salaries while contributing valuable work and experience to their clients. 

When choosing a virtual assistant vs. an in-house employee, business owners and hiring managers avoid costs like:

• Benefits packages
• Office equipment
• Office space
• High salaries 
• Paying for work they don’t need (or isn’t up to their excellent standards)

Business owners don’t need to provide a virtual assistant with office space, a desk or chair, a computer, or other office equipment. VAs are already equipped with the tools they need to deliver excellent work! 

Property managers and real estate professionals can also experience savings by using a virtual assistant job recruiting platform vs. hiring a recruiting agency. With the right platform, business owners avoid finders fees and the time it takes a recruiter to find eligible candidates that might be a good fit for a role.

• Start with a hiring platform that specializes in VAs for property management and real estate industry work
  
  
• Define the role you need to fill and the job requirements 
  
  
• Review top candidates and set up interviews (by video)
  
  
• Hire the best candidate for the job!

If you’ve struggled to find good virtual talent for your company, you might be searching in the wrong place. We understand the need for excellent virtual assistants that serve property managers, and that’s why we created VPM Solutions! It’s the only platform developed by property management and real estate professionals for these specific industries. 

When you find the ideal VA for your needs, take time to bring them onboard properly, integrate them with your in-house team, and set goals and expectations to monitor their performance. Managing your virtual assistant well helps ensure their (and your) success!