It shouldn't happen, but it does. When you're super excited to onboard your new remote contractor only to find out, slowly and painfully, they don't have the experience you were led to believe. Worse still, they lack the understanding of property management required to help you grow and succeed.
Unfortunately, this means you waste precious time training your new virtual assistant on the ins and outs of property management. When really, a remote assistant should slip seamlessly into your business so you can focus on building a professional relationship and help them learn your internal processes.
Thankfully, virtual assistants selected through VPM Solutions undergo thorough training to ensure this doesn't happen. Before we dive into the how's and whys of virtual assistant training, let's discover why you need a property management virtual assistant.
Why Do You Need a Property Management Virtual Assistant?
You don't need us to tell you. When working in property management or the real estate industry, there are countless aspects to running your business, meaning you often juggle several tasks simultaneously. However, what if you could eliminate some tasks from your plate? Enter your remote assistant.
Aside from day-to-day tasks such as emailing and social media commenting, the best property management and real estate VAs help you tackle the following:
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Transaction coordination
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Listing management
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Property research
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Leasing agents
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Other industry-specific tasks
There's no end to how a virtual property management assistant can help you. However, having a remote assistant who can't do these tasks, at least not without causing a lot of extra work to get them up to speed, is no good. Thankfully, this is where our training program comes in.
Why Do We Train Virtual Assistants?
In short, we train remote assistants so they can work with your business and into your day-to-day processes without burdening you with the headache of basic industry training. Essentially, we take this burden off your shoulders.
Our online training program, VPM Academy, takes recruits on a learning experience, helping virtual assistants become knowledgeable and skilled in the property management and real estate industries.
Providing this free training allows us to connect you with an excellent property management virtual assistant. You do not have to spend months training and re-visiting industry basics, where you lose time and your productivity suffers!
To truly get the most out of your remote contractors, you can focus your time on getting them up to speed on your processes.
Focus on Your Processes
An industry-trained virtual team member starts working with you immediately, diving straight into the important stuff. That means your virtual assistant onboarding processes can skip the heavy lifting and focus on some of the following critical areas.
Internal Company Processes
One of the most significant benefits of working with a trained assistant is jumping straight in and focusing on helping them learn your internal processes. This means you can reduce the time needed for onboarding a new remote contractor, so they improve your company's productivity sooner.
Getting to Know Your Clients
When you're focused on running your property management business or real estate agency, your client relationships can suffer. However, a remote team member allows you to spend more time with clients and less time on the technicals and day to days. Additionally, a VA with industry training can start learning about your clients to deliver better customer service sooner than if they need to spend time learning other basics.
Calendar Management
Managing your calendar can feel like a full-time job, let alone running your business. Thankfully, your well-trained virtual assistant already understands how to help you manage showings, client meetings, and other scheduling needs for your calendar. Give them access and let them get to work!
Communication Preferences
Your new team member can learn about communicating with clients and other employees right away. This helps them dive into meaningful work sooner than if they spent a few weeks with behind-the-scenes training before they can jump in.
Local Specifics
Local laws and regulations can differ significantly from state to state and can be unfamiliar to a remote assistant that doesn't live in your area. However, since VPM Solutions handles industry-specific training, you can focus on helping your new VA understand the legalities and regulations that apply to real estate in your area.
Vendor Relationships
Introducing your new virtual team member to vendors or contractors that work with your business can help them take on those communication and management tasks faster. In addition, with industry knowledge, they'll understand how your vendors fit into your businesses and processes.
Experience Well-Trained VAs Through Our Virtual Assistant Services
If you want to save time when onboarding your virtual assistant, VPM Solutions is the best place to start! Because of our VPM Academy, real estate professionals can connect with remote contractors with the experience, skills, and knowledge to move quickly into your business. With the training we provide, our virtual assistants help your business can help you grow and achieve your goals quicker.
Get started with our virtual assistant services when you create your Free Company Profile!
